Shipping policy

Last Updated: July 10, 2026

At Paradigm Goods, we believe the experience should be just as exceptional as the product itself. Every order is carefully prepared to ensure it arrives in excellent condition.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

During periods of high demand, product launches, or holidays, processing times may be slightly longer. If a significant delay occurs, we'll reach out and keep you informed.

Shipping Times

Delivery times vary depending on your location and the product you've ordered.

Typical transit times are:

United States: 3–7 business days
Canada: 5–10 business days
International: 7–21 business days (where available)

Estimated delivery dates are provided as a guide and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, selected shipping method, and the products in your order.

From time to time, we may offer free shipping promotions on qualifying orders.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Please allow up to 24 hours for tracking information to update after receiving your shipment confirmation.

Multiple Shipments

To provide the fastest possible delivery, items in the same order may occasionally ship separately.

If this happens, you'll receive tracking information for each shipment.

Incorrect Shipping Information

Please review your shipping address carefully before completing your purchase.

Paradigm Goods is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error, please contact us as soon as possible. While we can't guarantee changes after an order has been placed, we'll do our best to assist before it ships.

Lost, Damaged, or Stolen Packages

If your order arrives damaged, or if you believe your package has been lost in transit, please contact us within 7 days of the expected delivery date.

If tracking indicates that a package has been delivered but you cannot locate it, we recommend checking with household members, neighbors, or your local carrier before contacting us.

We'll gladly work with you to help resolve shipping issues whenever possible.